Welcome to the Frequently Asked Questions (FAQ page). Below, we have tried to answer the most common questions visitors to this our Web site may have. If you find that your question is not answered on this page, please email us info@sellyourjunkonline.com or call us from 8AM-6PM CST at 205-426-4499 or 205-586-7491.

Can’t I do this myself?

Sure you can.  Our customer service professionals spend an average of 7 hours per day in front of a computer screen answering questions and processing items. We also spend several hours per day packing and then have to deal with shipping companies and insurance claims.  We then take the time to work on our websites and invest in more digital equipment and software for auction processing. To do this yourself you’ll need a good computer, the patience to sit in front of it all day, a good digital camera, lots of digital media, a good printer, shipping company alliances, an auction management program, and inventory program, an accounting program, some good clipart collections, a web host, a high speed internet connection, shipping supplies, an extra telephone line, a home office, the realization you may lose money. 

Why let us sell for you?

Experience.  Years of  online auctions has given us the experience to maximize your returns.

How do I let you sell for me?

Its actually quite easy. Ship your item to us and we handle the rest. We take care of the photos, the listing, the auction service fees, the final value fees, the packing, the shipping, the handling and we send you the money minus our fees.

How much does it cost?

It varies from item to item. Cost is based on the item sales price. See  our Your Cost page for details and options.

What items do you sell?

Vehicles, jewelry, furniture, musical equipment, computer equipment and almost anything else over $50.00.

What dont you sell?

One-time items under $50.00. If you have 5-10 of the same item under $50.00 each, lets talk.  Anything illegal to be sold online.

What sells best?

Certain vehicle types, watercraft, boats, jewelry, movies, etc.  See our What Sells page for more.

Dont want to wait for a sale?

Let us make you an offer on your items.

What are your policies if my item does not sell?

We will relist your item 1 time for free if it does not sell.  After relisting your item, if it does not sell the second time around, we will hold the item for 30 days if you want to pick it up of have it shipped back to you.  You pay to have the item shipped back and must pay any fees due to receive the item back. Otherwise if you notify us you do not want the item back if it does not sell, item will become the property of www.SellYourJunkOnline.com and we will dispose of it as we see fit.

Why is your fee so high?

Just looking at our fee, you may think “That seems like a lot of money”, but really it’s not that much. The incurred costs of selling an item on an online auction are:

Listing Fees (A fee the auction company charges you to list the item)

Photo Storage Fees (A fee the auction comapny charges for more than one photo)

Final Value Fees (A fee the auction company charges if your item sells)

Payment Processing fees (A fee online payment companies charge to use their services)

Packing Materials (Just check your local store to see how high these are)

Storage Fees (You have to have somewhere to put the items while they sell)

Maintenance Fees (Auction management software alone can cost over $400.00/per month)

Equipment Fees (You need the right equipment for the job at hand)

Digital Camera (Depending on the lighting and items you may need several types)

Camera Lenses (Adapters and lenses for your digital cameras can be costly)

Software (The sky is the limit here. You can spend $20 or $20,000)

Clipart (We have a wide array of clipart with over 3,000,000 stock images)

Web Hosting Fees (Average $50-$100 per month for most sites)

Extra Telephone Line (You need one so you can actually use your personal line)

Labor (Do you have all day to sit at a computer or will you have to hire someone?)

Time (Make sure you have at least 3 hours a day to devote before listing even one item)